It has always been very important to me to remember that the patient is first. We have an obligation to get it right … this is their story. It is oftentimes easy for the MT to focus first on their paycheck and second on their job.
Here’s a good article to read on productivity, using expanders and shortcuts and the importance of keeping the patient’s history and record first and center! Remember … your spouse, child, mother, and even YOU are the patient.